Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We ship only to addresses in the United States. Products will ship generally within 1 to 5 business days, inventory and weather permitting. If an item is out of stock, we will drop ship the item from the manufacturer.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Ammunition
Shipping & Returns
Returns: All ammunition sales are final. We do not accept returns due to safety reasons.
RC Cartridges will ship all orders by Fedex Ground to the 48 contiguous United States. You must be 18 years or older to purchase Shotgun ammunition. Always make sure to use the correct ammunition for your specific firearm.
In-stock orders will ship the same day if the order is placed before 11 am Central Time. All out of stock orders will be placed as a backorder and you will be supplied with an estimated delivery date for each out of stock item.
Traveling to a shoot? We can ship your order to your hotel for your out of town shoot! It is an easy way to have your favorite shells for every competition! Please allow 5-7 days to have your RC Cartridges order delivered.
We cannot:
- Ship ammunition any faster than Ground Shipping. Please allow 5-7 days to accept your RC Cartridges Shotgun Shell order.
- Ship ammunition to a P.O. box or ship by U.S. Mail.
- Ship to a residence in any of the following areas (FFL Shipment only):
+ Alaska
+ California (Only including Los Angeles County, Hollywood, Oakland and San Francisco)
+ Hawaii
+ Illinois (Must provide a copy of your FOID card and Drivers License)
+ Maryland (Only including Montgomery County)
+ Massachusetts
+ New York (Must ship to an FFL dealer or gun shop) +Washington D.C.
Connecticut residents must provide a copy of their permit to carry a pistol or revolver, an eligibility certificate for a pistol or revolver, a long gun eligibility certificate, a firearms dealer permit or a combination of an ammunition eligibility certificate and a state issued photo ID.
In the rare instance that you feel your product may be defective, please contact Clay Shooters Supply at 214-347-4913. For any defective products, Please supply type of shell, specifications of shell and LOT number of the box/case. (The Lot number may be found under the top flap of each box or at the bottom of each box.)